Translation and Communication in Healthcare
The Translation and Communication in Healthcare course will educate healthcare providers (HCP) on the importance of health literacy and effective communication with patients. Personal health literacy is the degree to which an individual has the ability to find and understand health-related information. Organizational health literacy is the degree to which organizations equitably enable individuals to […]
Conflicts of Interest – Ethical Conduct Training for Healthcare Providers
The Conflicts of Interest – Ethical Conduct Training for Healthcare Providers will educate healthcare personnel (HCP) on how to prevent conflicts of interest and ethical dilemmas associated with patient care. Undoubtedly, healthcare is a basic human service. It can impact one’s capability of achieving life goals and avoiding premature death. Physicians must provide satisfactory care […]
Age-Specific Competencies and Patient Rights Training
The Age-Specific Competencies and Patient Rights Training will educate healthcare providers (HCP) about care and communication strategies for patients of all ages. Caregivers must have an adequate understanding of adolescent and young adult health. Adolescents and young adults make up 22% of the U.S. population. Behaviors established during these developmental phases can have long-lasting impacts […]
Customer Service Training for Healthcare Providers
The Customer Service Training for Healthcare Providers will educate healthcare providers (HCP) on customer service skills to increase patient satisfaction and the number of positive patient experiences. Patient experience refers to the types of interactions that patients have with their healthcare providers. For example, receiving assistance from a health plan and going to a doctor’s […]
Understanding Latex Allergies in the Healthcare Workplace
Understanding Latex Allergies in the Healthcare Workplace will educate healthcare providers (HCP) on how to care for patients with latex allergies and protect other staff who are allergic to latex. Latex refers to natural rubber latex, a product manufactured from a milky fluid derived from a rubber tree (Hevea brasiliensis). Several types of synthetic rubber […]
EMTALA and Patient Intake
The Emergency Medical Treatment and Labor Act (EMTALA) is a federal law requiring that hospitals participating in Medicare to provide certain emergency procedures for all individuals, regardless of cost. The EMTALA and Patient Intake course will give healthcare providers a better understanding of this act. Hospitals should provide patients with emergency medical conditions with appropriate […]
Recognizing Abuse and Violence Training For Healthcare Professionals
Healthcare professionals are likely to come into contact with patients who have experienced violence or abuse. This training will educate healthcare providers and mental health workers on violence and abuse prevention. In this course, healthcare providers will learn about recognizing abuse in healthcare settings. Additionally, this course provides information on warning signs that could indicate […]
Prevention of Patient’s Combative Behavior
Prevention of Patient’s Combative Behavior Depending on where you work, care with combative patients can come with the territory. Understanding how to deal effectively with an aggressive patient helps keep both you and the patient safe. While providing care for patients is important, healthcare workers should always put their safety first. When patients act violently or […]
Infection Prevention and Control in Hemodialysis Facilities
Infection Prevention Source control refers to the use of masks to cover a person’s mouth and nose to prevent the spread of respiratory secretions when they are breathing, talking, sneezing, or coughing. Because of the potential for asymptomatic and pre-symptomatic transmission, source control measures are recommended for everyone in a healthcare facility. Medical face masks should […]
OSHA Ladder Safety Training
Falls are the leading cause of death in construction, and every year falls from ladders make up nearly a third of those deaths. Workers who use ladders in construction risk permanent injury or death from falls and electrocutions. Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful […]
Model of Care (MOC) Training
The Model of Care (MOC) provides a basic framework under which the Special Needs Plans (SNPs) will meet the needs of each of its enrollees. The MOC is a vital quality improvement tool and an integral component for ensuring that the unique needs of each enrollee are identified by the SNP. Special Needs Plans (SNPs) […]
OSHA-Safe Patient Handling (SPH) Training for Employees in Minnesota
The following OSHA-Safe Patient Handling (SPH) Training for Employees in Minnesota course educates healthcare providers (HCP) on how to handle the moving of patients safely. Every licensed healthcare facility in the state must establish a safe patient handling committee either by creating a new committee or assigning the functions of a safe patient handling committee […]