
General
Is Your Dental Team Prepared for a Patient Crisis Over the Phone?
Every dental practice has experienced it. The phone rings, a staff member picks up, and within seconds the caller is upset, escalating, or saying something

Every dental practice has experienced it. The phone rings, a staff member picks up, and within seconds the caller is upset, escalating, or saying something

Telehealth changed everything. What once required a waiting room, a commute, and a scheduled in-person appointment now happens through a screen. Patients connect with providers