Potential Risks Associated with Telehealth and Hospital Systems

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HHS Office for Civil Rights and the Federal Trade Commission warn of healthcare cybersecurity risks posed by telehealth and hospital systems. This government commission has illuminated the concerning issue of online tracking technologies in hospital systems and telehealth providers. They point to the warning, highlighting the potential risks, concerns, and recommended solutions.

Shared Concern

The joint HHS-FTC announcement underscores the growing apprehensions surrounding utilizing online tracking technologies within the healthcare sector. While telehealth presents benefits in expanding healthcare access, the agencies are concerned about accidental exposure of sensitive information through these technologies. The primary worry centers around unauthorized data harvesting and sharing, raising the specter of privacy breaches and cyber threats.

Imperatives for Healthcare Providers

The HHS and FTC jointly emphasize two pivotal aspects to address the burgeoning challenges. Firstly, healthcare providers are urged to adopt greater transparency in online tracking technologies. This entails privacy policies that apprise patients of the nature of the data collected, its intended usage, and the measures in place to safeguard it. This transparency empowers patients and fosters trust between patients and healthcare organizations.

Secondly, robust data security measures are recommended to prevent unauthorized access and data breaches. The agencies spotlight the need for healthcare entities to fortify their cybersecurity protocols, thereby safeguarding patient information from potential cyberattacks. By establishing stringent safeguards, healthcare providers can demonstrate their commitment to maintaining the privacy and security of patient data.

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American Medical Compliance (AMC) is a leader in the industry for compliance, billing, and HR solutions. Learn more about preventing the potential risks of telehealth and digital hospital systems by taking our HIPAA Regulations and Cybersecurity Training for Healthcare Personnel course today. Visit https://americanmedicalcompliance.com/ for more information.


Healthcare Dive (6 July 2023). HHS Office for Civil Rights and the Federal Trade Commission Warn Hospital Systems and Telehealth Providers about Privacy and Security Risks from Online Tracking Technologies. Retrieved from: https://www.hhs.gov/about/news/2023/07/20/hhs-office-civil-rights-federal-trade-commission-warn-hospital-systems-telehealth-providers-privacy-security-risks-online-tracking-technologies.html

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