Recognizing and Avoiding Email Scams Training for Healthcare Providers

Course

Email provides us a convenient and powerful communications tool. Unfortunately, it also provides scammers and other malicious individuals an easy means for luring potential victims. Similarly, the course Recognizing and Avoiding Email Scams Training for Healthcare Providers is to educate healthcare providers (HCP) to properly recognize and avoid email scams.

The scams they attempt run from old-fashioned bait-and-switch operations to phishing schemes using a combination of email and bogus websites to trick victims into divulging sensitive information. To protect yourself from these scams, you should understand what they are, what they look like, how they work, and what you can do to avoid them.

The following Recognizing and Avoiding Email Scams Training for Healthcare Providers is designed to educate healthcare providers (HCP) on how to properly recognize and avoid email scams in order to protect themselves and others from fraudulent activities.

What you’ll learn

  • About Phishing Emails
  • Specific Types of Email Scams
  • To Recognize Phishing
  • What to Do If You Suspect a Phishing Attack
  • Protecting Yourself From Phishing

Details

Course length: 45 minutes; CEU: 0.75.

Languages: American English

Key features: Audio narration, learning activity, and post-assessment

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The following training will teach employees how to adequately recognize scams and protect themselves and their organization from these fraudulent messages. Additionally, you will learn methods of combating scammers and phishing schemes within their inboxes. This course is derived from government sources and agencies

Introduction

Email provides us with a useful tool to communicate, however, it also provides scammers and others with malicious intent to find their victims. There are a variety of schemes scammers use to impact their victims.

You must understand what these scams are and how they work in order to protect yourself from these malicious email scams. 

Social Engineering is when scammers attempt to obtain information that would not normally be divulged, outside of their natural courtesy and desire to trust those on the phone or email.

Phishing Emails

Scammers use this technique to access your passwords, social security numbers, and other personal information in order to access personal accounts which severely impacts the lives of the victims.

These messages will likely look like official emails from reputable sources. Often they will contain tag lines that may raise alarm in the reader. Many of these bogus sites that the links take you to will look like real sites. 

Types of Scams

It is important to know what types of scams are out there in order to adequately protect yourself from scams. Many of these offers include discount software scams, trojan horse emails, and virus-generated emails. All of these are ways to trick the potential victim into giving information to scammers.

How to Recognize Phishing

Phishing emails will likely resemble reputable sites. This is an attempt to gain the trust of potential targets. The messages likely contain alarming content or an undeniable offer to gain the attention of the targetted individual. Through this course, you will learn what to look for if you receive a suspicious email.

How to Respond to a Phishing Attack

If you receive a message that you suspect to be a phishing attempt, ask questions regarding the message. Ask whether or not you actually have an account or any interaction with the website or company that is allegedly attempting to contact you. If so contact the company directly to ensure the validity of the email.

In the case where you have interacted with the message before realizing that it potentially came from a scammer, update and scan your computer. Additionally, if your information has likely been acquired by a scammer, reference government sources for identity theft.

How to Protect Yourself

Despite the various methods that scammers use to scam individuals and victimize unsuspecting targets, there are methods you can use to protect yourself from scammers who may target you and your information. 

Scam filters are a common tactic used to filter out scams from your inbox. Scammers are finding loopholes in this method so additional protection is necessary. It is important to protect all of your devices with updates and security software. 

Additionally, protect your passwords and your data by using protective measures like passcodes, biometric scans, multifactor authentication, and data backups.

Lastly, it is important to report phishing when you may encounter it. This can help fight scammers and protect future victims.

Benefits of an Online Course

There are many advantages to taking an online course. Online courses are flexible and convenient. You can work them around your busy schedule. You’re allowed to take this course on your own time and in the environment of your choice. It can improve skills of self-management and self-discipline. This course can be easily taken and easily administered.

Recognizing and Avoiding Email Scams

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