The Coaching and Mentoring in Healthcare Training helps healthcare providers understand the differences between coaching and mentoring. This course teaches how both approaches develop skills and enhance workplace collaboration. Providers build essential communication, listening, and feedback skills to coach and mentor effectively. By applying these techniques, they support colleagues, foster growth, and improve patient care, making this training vital for a strong healthcare team.
What You Will Learn:
How coaching and mentoring contribute to skill development
Essential communication, listening, and feedback skills needed for successful coaching and mentoring
Details:
Course length: 25 minutes; CME: 0.25
Languages: American English
Key features: Audio narration, learning activity, and post-assessment.
American Medical Compliance is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education to physicians. Our Continuing Medical Education (CME) program is committed to enhancing the knowledge, skills, and professional performance of healthcare providers to improve patient care outcomes. Through high-quality educational activities, we aim to address the identified educational gaps and to support the continuous professional development of our medical community. American Medical Compliance designates this activity for a maximum of 0.25 AMA PRA Category 1 Credits. Physicians should only claim this credit for their complete participation in this activity.
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Foundations of Coaching and Mentoring
Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.
Mentoring is a process that focuses specifically on providing guidance, direction, and career advice.
Coaching’s primary emphasis is on maximizing people’s potential by working on their perceptions, self-confidence and creative drive.
This course teaches healthcare providers how to use mentoring and coaching to support professional growth. Mentoring provides guidance, direction, and career advice, while coaching enhances confidence, perception, and creativity. Both approaches help individuals reach their full potential, whether applied separately or together. By mastering these skills, healthcare providers strengthen leadership, support colleagues, and improve patient care.
Developing Coaching Skills
Leadership development in healthcare organizations occurs at almost all levels.
Healthcare managers are the primary target group because many researchers and healthcare professionals contend that leadership among these individuals plays a critical role in improving individual and organizational performance, enhancing productivity, and incorporating research evidence in practice.
Continuous improvements in these areas can thus have a decisive impact on the quality of medical services and patient outcomes.
For example, the results of a study conducted by Gifford et al. showed that the enhancement of nurse managers’ leadership behaviors can benefit the facilitation of guideline implementation and therefore positively influence the care of patients.
The course helps healthcare providers develop leadership skills at all levels. Healthcare managers play a crucial role in improving performance, increasing productivity, and applying research in practice. Strengthening leadership in these areas directly enhances medical services and patient outcomes. This training equips healthcare providers with the skills to lead effectively, support their teams, and improve healthcare quality.
Mentoring for Career Development
As important as mentoring is, it can be challenging to find and maintain a quality relationship. Some mentoring relationships develop informally, through intentional or coincidental networking or social gatherings. Other mentoring relationships are created and maintained as part of a mentoring program.
Different mentoring program structures exist:
- One-to-one dyadic pairing
- Peer or near peer pairing
- Mentoring circles with one or two mentors and multiple mentees,
- Mentoring committees with one mentee and multiple mentors, etc.
As well as approaches to pairing mentors and mentees.
Mentoring contracts are common and clarity of program goals and participant expectations is recommended.
This training helps healthcare providers build and maintain effective mentoring relationships. Mentors and mentees connect informally or through structured programs that use one-to-one pairing, peer mentoring, mentoring circles, or committees. This course teaches providers how to match mentors and mentees effectively and establish clear goals through mentoring contracts. By applying these strategies, healthcare providers strengthen professional development, enhance teamwork, and improve patient care.
Emotional Intelligence in Coaching and Mentoring
With emotional intelligence techniques, the coach helps a coachee identify and accept their emotions, understand the unmet needs signaled by unpleasant emotions, and see these as opportunities to learn and grow, thereby shifting patterns of emotional reactivity.
Similarly, the coach helps a coachee amplify and harvest positive emotions to improve psychological capital.
In sum, this course teaches healthcare providers to use emotional intelligence for growth. Coaches help coachees recognize emotions, address unmet needs, and turn challenges into learning. They also strengthen positive emotions to build resilience. These skills improve self-awareness, communication, and workplace support.
