Healthcare providers can learn to recognize and overcome cultural and disability-related barriers to care through this Nevada Cultural Competency and Disability Awareness training. The course covers key topics like implicit bias, indirect discrimination, and common myths. It also explains the types of discrimination patients may face and how to respond effectively. Providers will learn to create safe, inclusive environments that improve health outcomes. This knowledge is essential—it helps ensure all patients receive respectful, equitable care.
What You Will Learn:
Recognizing implicit bias
Understanding indirect discrimination
Common assumptions and myths
Different types of discrimination
Addressing barriers to care
Creating a welcoming and safe environment
Details:
Course length: 1 hour; CME: 1
Languages: American English
Key features: Audio narration, learning activity, and post-assessment.
American Medical Compliance is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education to physicians. Our Continuing Medical Education (CME) program is committed to enhancing the knowledge, skills, and professional performance of healthcare providers to improve patient care outcomes. Through high-quality educational activities, we aim to address the identified educational gaps and to support the continuous professional development of our medical community. American Medical Compliance designates this activity for a maximum of 1 AMA PRA Category 1 Credits. Physicians should only claim this credit for their complete participation in this activity.
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What is Cultural Competence?
Healthcare providers will learn how to deliver culturally and linguistically competent care through this course. They will explore behaviors, values, and communication styles across diverse groups. In addition, they will learn how to use screening and treatment tools that respect cultural backgrounds and accommodate disabilities. The course also highlights the importance of addressing the needs of those with limited English proficiency. Moreover, providers will understand how to meet treatment planning standards that support equity.
Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enable effective work in cross-cultural situations.
Competence implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities.
This knowledge is critical—it ensures providers can offer respectful, effective care to all patients, including veterans and underserved populations.
Implicit Bias
In this course, healthcare providers will learn how implicit and explicit biases shape clinical decisions and interactions. They will explore how unconscious attitudes and stereotypes can lead to unequal treatment based on race, gender, disability, and more. Through real-world examples and reflection, they will recognize how these biases, especially implicit ones, often go unnoticed but still influence care.
Implicit bias is the attitude or internalized stereotypes that unconsciously affect our perceptions, actions, and decisions.
We all hold implicit biases.
Implicit bias is challenging to recognize in oneself; awareness of bias is one step toward changing one’s behavior.
The course emphasizes cultural safety by encouraging providers to examine their own power, privilege, and perceptions. This training is essential because recognizing and addressing bias leads to more respectful, equitable, and effective healthcare for all patients.
Indirect Discrimination
This course helps healthcare providers understand the impact of indirect discrimination on patients and communities. Indirect discrimination includes witnessing or overhearing negative treatment or comments about a group. Although it may seem less harmful than direct discrimination, research shows it can trigger strong emotional and physiological responses, such as anger and increased blood pressure. These experiences also contribute to stress and feelings of vulnerability. Providers will learn why recognizing indirect discrimination is critical to supporting patient well-being.
Unlike direct discrimination, indirect discrimination does not pose a social-evaluative threat—which elicits the strongest cortisol responses.
Examples of indirect (i.e., vicarious) discrimination include overhearing negative comments about one’s group.
By understanding these effects, they can create safer, more inclusive care environments for everyone.
Assumptions and Myths
In this course, healthcare providers will learn to identify and challenge common assumptions and myths about culture in healthcare. They will explore why cultural competence goes beyond the individual and requires organizational support and resources. Providers will understand that effective care begins with recognizing their own cultural background and how it shapes their views of others. The training also emphasizes the importance of applying cultural awareness at every level, including outreach, screening, treatment, and recovery.
The focus of cultural competence, in practice, has historically been on individual providers.
However, providers will not be able to sustain culturally responsive treatment without their organization’s commitment to support and allocate resources to promote these practices.
By involving diverse communities in care planning and decisions, providers can deliver more responsive, respectful, and effective treatment for all patients.
