Professionalism in the Workplace for Healthcare Providers Training


The following Professionalism in the Workplace for Healthcare Providers Training educates healthcare providers (HCP) on professionalism in healthcare. Historically, HCP have followed the Hippocratic Oath, however, in the 1990s professionalism became a foundational principle in the practice of medicine serving as “the basis of medicine’s contract with society.” Furthermore, the critical facets of professionalism have been further refined to include effective communication, availability, teamwork, self-awareness, respect, and technical and cognitive competence, all of which are important to recognize in your medical practice.

What you will learn:

  • Ethical decision-making in complex healthcare situations
  • Effective communication strategies
  • Culturally competent communication
  • Teamwork and leadership skills
  • Maintaining professional boundaries
  • Strategies for self-regulation


Course length: 1 hour. CME: 1

Languages: American English

Key features: Audio narration, learning activity, and post-assessment.

American Medical Compliance is accredited by the Accreditation Council for Continuing Medical  Education (ACCME) to provide continuing education to physicians. Our Continuing Medical Education (CME) program is committed to enhancing the knowledge, skills, and professional performance of healthcare providers to improve healthcare outcomes. Through high-quality educational activities, we aim to address the identified educational gaps to support the continuous professional development of our medical community. American Medical Compliance designates this activity for a maximum of 1 AMA PRA Category 1 Credits. Physicians should only claim this credit for their complete participation in this activity.

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Moving from Values to Behaviors

In general, values are difficult to observe and measure. Likewise, the use of value phrases in feedback to students, residents, and colleagues can be intimidating and suggest character flaws. Many people believe that values are something they are born with or bring to their career, and they cannot be changed. In contrast, behaviors can be observed and measured. It is less intimidating to inform someone that they deviated from proper behavior in a certain situation. Also, it is simpler to specify exactly what has to be done, which makes it simpler for the individual to make the necessary corrections.

However, as the focus shifts from values to behaviors, the overall values are not lost. Good feedback shows not only what should be done, but why—which leads back to the value. Yet, by beginning with behaviors, educators gain more knowledge and the power to act on it.

To gain further understanding of how to implement professionalism into your practice and teach your staff, click the button below.


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