How Business Acumen Drives Value-Based Care
Clinical skill alone isn’t enough in healthcare. As the system continues to shift from volume-based to value-based care, the focus is no longer just on how many patients are seen or procedures are done—but on the quality, outcomes, and efficiency of that care. And the shift is real: according to the Health Care Payment Learning […]
5 Proven Team Building Strategies That Improve Patient Outcomes
Patients don’t just benefit from great teamwork—they notice it. According to American Hospital Association, when patients perceive their care as safe, they are 2.5 to 3 times more likely to recommend the hospital to others. These perceptions are shaped not just by the medical treatment they receive, but by what they observe—cleanliness, hand hygiene, and […]
Are Your Neuromonitoring Staff Prepared for Safe Opioid Use?
While the national conversation about opioid use often centers on addiction and pain management, there’s one area that gets far less attention: the role of neuromonitoring staff in ensuring opioids are used safely during surgical procedures. According to a study published in JAMA, approximately 80% of surgical patients receive opioids after surgery, with oxycodone and […]
Clinical Conflict? Train Your Team to Handle It
Long hours, emotional stress, and fast-paced decision-making can sometimes lead to clinical conflict—between colleagues, between departments, or even between healthcare workers and patients. Unfortunately, this type of conflict happens more often than many realize. A survey by the Institute for Safe Medication Practices (ISMP) found that 44% of healthcare workers reported hearing negative comments […]
5 Common Accidents in Assisted Living—and How to Prevent Them
In assisted living facilities, safety isn’t just a checkbox—it’s a daily commitment. Residents are often older adults with mobility issues, memory loss, or chronic health conditions, making them more vulnerable to common accidents in assisted living. One slip, one missed step, or one forgotten medication can quickly turn into a medical emergency. In fact, nearly […]
Training Your Staff to Speak with Patients and Families Effectively
In healthcare, it’s not just about what you do—it’s about how you say it. Whether you’re sharing test results, explaining treatment plans, or simply checking in with a worried family member, the way your staff communicates matters. A lot. Training your staff to speak clearly, listen actively, and respond with empathy can transform not only patient […]
Omnibus Rule 2013 Training for Healthcare Providers
This Omnibus Rule 2013 Training for Healthcare Providers teaches healthcare professionals how the rule affects their daily responsibilities and compliance obligations. The course explains the expanded definition of business associates, outlines new requirements for data breach notifications, and details the strengthened patient rights provisions. By completing this training, providers actively strengthen their understanding of HIPAA […]
Sexual Harassment Prevention for Healthcare Facilities
Sexual harassment is a serious issue that impacts workplaces across all industries, but in healthcare facilities, the stakes are especially high. The unique dynamics of healthcare—long hours, high-stress situations, and frequent close interactions with colleagues, patients, and visitors—create conditions where incidents of harassment can more easily occur. In fact, more than 1 in 4 nurses […]
Legal Responsibilities of Nurses in Medication Administration
Medication errors are serious legal responsibilities of nurses and are often a deadly issue in healthcare. According to the Institute of Medicine, more than 7,000 people die each year due to medication-related mistakes. One in every 131 outpatient deaths and one in every 854 inpatient deaths can be traced back to these errors—many of which […]
Promoting Dignity and Respect in Patient Care Training
In the Promoting Dignity and Respect in Patient Care Training, healthcare providers learn how to uphold patients’ rights, communicate with respect, and recognize potential biases that may affect care. The course emphasizes the importance of patient confidentiality, privacy, and person-centered care. Providers gain practical strategies to ensure every patient feels valued and heard. By applying […]
Effective Communication with Patients and Families Training
The Effective Communication with Patients and Families Training equips healthcare providers with essential skills to enhance patient care through clear, compassionate, and age-appropriate communication. Participants will learn active listening techniques to ensure patients and families feel heard, strategies for expressing empathy, and the value of involving family members in care. The course also teaches how […]
Professional Conduct Training for Healthcare Providers
The Professional Conduct Training teaches healthcare providers essential principles for maintaining a respectful, collaborative, and ethical workplace. Providers will learn strategies for teamwork to enhance patient care, recognize professional and unprofessional behavior, and understand the importance of respect and dignity in healthcare settings. Mastering these skills fosters a positive work environment, strengthens patient trust, and […]